May 17, 2022

Which proof of identity do you accept?

In order to verify your account, we will require a copy of your valid passport, a government-issued identification card, or a valid driving license, please upload this document on your dashboard or send it via email at

This copy must contain:

  • Identification Number
  • Full Name
  • Date of Birth
  • Photograph
  • Valid Expiry Date
  • Issuing authority

What will not be accepted:

  • Covered details – you must not cover any of the above details
  • Unclear documents
  • Cropped images – all edges of the document should be visible

All scans should be in high resolution and the above details must be clearly readable.

Please make sure that your documents are:

  • Clear, with no blurs, light reflection or shadows
  • All edges of the document must be visible
  • Both sides of the document must be uploaded

View examples of valid documents:

A. Passport:

B. Identification Card:

Please keep in mind that on the occasion when your identity verification document has expired, you are obligated to provide us with a copy of the updated document.

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Saint Vincent and the Grenadines

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